Our Resources platform is having problems serving the my-resources page and giving access to previously purchased resources
Incident Report for Tes
Resolved
This incident has been resolved.
Posted Feb 05, 2020 - 10:51 GMT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 04, 2020 - 21:51 GMT
Update
Some users are continuing to experience intermittent issues accessing my-resources - we are continuing to investigate.
Posted Feb 04, 2020 - 16:42 GMT
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 04, 2020 - 16:33 GMT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 04, 2020 - 16:31 GMT
Investigating
We are investigating this issue as a priority.
Posted Feb 04, 2020 - 16:03 GMT
This incident affected: Resources.