Tes Store

Incident Report for Tes

Resolved

Platform.sh did in fact restart the server and I have confirmed that D7 is back - more specifically that https://www.tes.com/store is working (also checked the D7 cms route - https://d7admin.tes.com/)

Have informed users via #content-management-comms channel

Posted Jun 07, 2021 - 16:40 BST

Monitoring

Response from support ticket https://support.platform.sh/hc/en-us/requests/139358 - looks like identical to issue reported a couple of weeks go and solution was to restart server

Posted Jun 07, 2021 - 16:38 BST

Identified

We have identified the issues and reached out to our service provider to resolve that

Posted Jun 07, 2021 - 16:11 BST

Investigating

We are aware of an issue with the Tes store. We have identified the problem and are working on a solution.

Posted Jun 07, 2021 - 16:09 BST

This incident affected: Store.