Tes Status

All Systems Operational

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This page provides an overview of current status of all of the key services that power tes.com. Please subscribe to be kept up to date on scheduled maintenance and incidents.

Uptime over the past 90 days. View historical uptime.

Home Page Operational

90 days ago

99.96 % uptime

Today

Jobs Operational

90 days ago

99.94 % uptime

Today

Resources Operational

90 days ago

99.89 % uptime

Today

Develop Operational

90 days ago

99.95 % uptime

Today

Payment Gateway Operational

90 days ago

99.99 % uptime

Today

News Operational

90 days ago

99.95 % uptime

Today

Store Operational

90 days ago

99.84 % uptime

Today

School Portal Operational

90 days ago

99.96 % uptime

Today

Staff Pulse Operational

90 days ago

99.96 % uptime

Today

Edval Timetabling Operational

90 days ago

99.98 % uptime

Today

my.edval.education Operational

90 days ago

99.95 % uptime

Today

AWS ec2-ap-southeast-2 Operational

90 days ago

100.0 % uptime

Today

AWS elb-ap-southeast-2 Operational

90 days ago

100.0 % uptime

Today

AWS rds-ap-southeast-2 Operational

90 days ago

100.0 % uptime

Today

EduKey Operational

90 days ago

99.96 % uptime

Today

Class Charts Operational

90 days ago

99.96 % uptime

Today

Literacy Assessment Online Operational

90 days ago

100.0 % uptime

Today

Provision Map Operational

90 days ago

100.0 % uptime

Today

Report Comment Bank Operational

90 days ago

100.0 % uptime

Today

Platform Operational

90 days ago

100.0 % uptime

Today

Fastly Dublin (DUB) Operational

90 days ago

100.0 % uptime

Today

AWS cloudfront Operational

90 days ago

100.0 % uptime

Today

AWS elb-eu-west-1 Operational

90 days ago

100.0 % uptime

Today

AWS ec2-eu-west-1 Operational

90 days ago

100.0 % uptime

Today

AWS s3-eu-west-1 Operational

90 days ago

100.0 % uptime

Today

AWS rds-eu-west-1 Operational

90 days ago

100.0 % uptime

Today

AWS elasticache-eu-west-1 Operational

90 days ago

100.0 % uptime

Today

AWS route53 Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Authentication - Response Time

Fetching

Drupal - News/Resources/Store/Institute - Response Time

Fetching

Resource Detail Page

Fetching

Job Detail Page - Response Time

Fetching

Job Application - Response Time

Fetching

School Portal - Response Time

Fetching

User Profile - Response Time

Fetching

Past Incidents

Jun 14, 2021

Tes Store

Resolved - The store is operational
Jun 14, 11:01 BST

Identified - We are aware of an issue with the Tes store. We have identified the problem and are working on a solution.
Jun 14, 10:52 BST

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

Major outage

Resolved - Everything is now back in service as normal
Jun 8, 13:48 BST

Monitoring - Following a fix rolled out by Fastly our services now appear to be stable again , we will continue to monitor
Jun 8, 12:01 BST

Update - Fastly is rolling out a fix , services are starting to be available but may still be unstable
Jun 8, 11:49 BST

Update - Our Third Party Content Delivery Network(CDN) Provider Fastly is suffering from a major outage , this is impacting all of the Tes services
Jun 8, 11:45 BST

Update - We see that customers from UK, US and Asia are affected due to issues at our third party CDN provider
Jun 8, 11:12 BST

Identified - We see issue at our third party CDN provider and are working with them to fix it.
Jun 8, 11:04 BST

Jun 7, 2021

Tes Store

Resolved - Platform.sh did in fact restart the server and I have confirmed that D7 is back - more specifically that https://www.tes.com/store is working (also checked the D7 cms route - https://d7admin.tes.com/)

Have informed users via #content-management-comms channel
Jun 7, 16:40 BST

Monitoring - Response from support ticket https://support.platform.sh/hc/en-us/requests/139358 - looks like identical to issue reported a couple of weeks go and solution was to restart server
Jun 7, 16:38 BST

Identified - We have identified the issues and reached out to our service provider to resolve that
Jun 7, 16:11 BST

Investigating - We are aware of an issue with the Tes store. We have identified the problem and are working on a solution.
Jun 7, 16:09 BST

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021

No incidents reported.

May 31, 2021

No incidents reported.

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