TES and THE Status

All Systems Operational

About This Site

This page provides an overview of current status of all of the key services that power tes.com and timeshighereducation.com. Please subscribe to be kept up to date on scheduled maintenance and incidents.

Tes Home Page Operational

Tes Jobs Operational

Tes Resources Operational

Tes Payment Gateway Operational

Tes Community Operational

Tes News Operational

Tes Institute Operational

Tes Store Operational

Tes School Portal Operational

Tes Teach Operational

THE Datapoints Operational

THE Home Page Operational

THE Jobs Operational

THE World University Rankings Operational

Platform Operational

Fastly London (LCY) Operational

AWS ec2-eu-west-1 Operational

AWS cloudfront Operational

AWS s3-eu-west-1 Operational

AWS route53 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

TES - Core Traffic

TES - Authentication - Response Time

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TES - Logged in Home - Response Time

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TES - Drupal - News/Resources/Store/Institute - Response Time

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TES - Resource Detail Page - Requests

TES - Resource Detail Page - Response Time

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TES - Resource Reviews - Response Time

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TES - Resource Search - Response Time

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TES - Resources - Payment Gateway - Requests

TES - Resources - Payment Gateway - Response Time

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TES - Job Detail Page - Response Time

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TES - Job Application - Response Time

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TES - School Portal - Response Time

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THE/WUR - Drupal - Response Time

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TES - User profile - Response Time

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TES - Community - Overall Traffic

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TES - Community - Response Time

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Past Incidents

Feb 18, 2019

No incidents reported today.

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

Reduced live customer support functionality on tes.com

Resolved - Issues have been resolved and Chat functionality has been re-enabled.
Feb 7, 16:58 GMT

Identified - We are investigating issues with our customer support chat functionality, and are working on a fix.
It will be unavailable until work is completed.
Feb 6, 19:12 GMT

Feb 5, 2019

No incidents reported.

Feb 4, 2019

No incidents reported.