All Systems Operational

About This Site

This page provides an overview of current status of all of the key services that power tes.com. Please subscribe to be kept up to date on scheduled maintenance and incidents.

Home Page ? Operational
90 days ago
99.96 % uptime
Today
Jobs ? Operational
90 days ago
99.94 % uptime
Today
Resources ? Operational
90 days ago
99.89 % uptime
Today
Develop ? Operational
90 days ago
99.95 % uptime
Today
Payment Gateway ? Operational
90 days ago
99.99 % uptime
Today
News ? Operational
90 days ago
99.95 % uptime
Today
Store ? Operational
90 days ago
99.84 % uptime
Today
School Portal ? Operational
90 days ago
99.96 % uptime
Today
Staff Pulse ? Operational
90 days ago
99.96 % uptime
Today
Edval Timetabling Operational
90 days ago
99.98 % uptime
Today
my.edval.education Operational
90 days ago
99.95 % uptime
Today
AWS ec2-ap-southeast-2 Operational
90 days ago
100.0 % uptime
Today
AWS elb-ap-southeast-2 Operational
90 days ago
100.0 % uptime
Today
AWS rds-ap-southeast-2 Operational
90 days ago
100.0 % uptime
Today
EduKey Operational
90 days ago
99.96 % uptime
Today
Class Charts Operational
90 days ago
99.96 % uptime
Today
Literacy Assessment Online Operational
90 days ago
100.0 % uptime
Today
Provision Map Operational
90 days ago
100.0 % uptime
Today
Report Comment Bank Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Fastly Dublin (DUB) Operational
90 days ago
100.0 % uptime
Today
AWS cloudfront Operational
90 days ago
100.0 % uptime
Today
AWS elb-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS s3-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS rds-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS elasticache-eu-west-1 Operational
90 days ago
100.0 % uptime
Today
AWS route53 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Authentication - Response Time
Fetching
Drupal - News/Resources/Store/Institute - Response Time
Fetching
Resource Detail Page
Fetching
Job Detail Page - Response Time
Fetching
Job Application - Response Time
Fetching
School Portal - Response Time ?
Fetching
User Profile - Response Time
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Past Incidents
Jun 14, 2021
Resolved - The store is operational
Jun 14, 11:01 BST
Identified - We are aware of an issue with the Tes store. We have identified the problem and are working on a solution.
Jun 14, 10:52 BST
Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021
Resolved - Everything is now back in service as normal
Jun 8, 13:48 BST
Monitoring - Following a fix rolled out by Fastly our services now appear to be stable again , we will continue to monitor
Jun 8, 12:01 BST
Update - Fastly is rolling out a fix , services are starting to be available but may still be unstable
Jun 8, 11:49 BST
Update - Our Third Party Content Delivery Network(CDN) Provider Fastly is suffering from a major outage , this is impacting all of the Tes services
Jun 8, 11:45 BST
Update - We see that customers from UK, US and Asia are affected due to issues at our third party CDN provider
Jun 8, 11:12 BST
Identified - We see issue at our third party CDN provider and are working with them to fix it.
Jun 8, 11:04 BST
Jun 7, 2021
Resolved - Platform.sh did in fact restart the server and I have confirmed that D7 is back - more specifically that https://www.tes.com/store is working (also checked the D7 cms route - https://d7admin.tes.com/)

Have informed users via #content-management-comms channel
Jun 7, 16:40 BST
Monitoring - Response from support ticket https://support.platform.sh/hc/en-us/requests/139358 - looks like identical to issue reported a couple of weeks go and solution was to restart server
Jun 7, 16:38 BST
Identified - We have identified the issues and reached out to our service provider to resolve that
Jun 7, 16:11 BST
Investigating - We are aware of an issue with the Tes store. We have identified the problem and are working on a solution.
Jun 7, 16:09 BST
Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021

No incidents reported.

May 31, 2021

No incidents reported.