Tes.com unavailable on Virgin Media

Incident Report for Tes

Resolved

This incident has been resolved.

Posted Nov 08, 2019 - 23:25 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 08, 2019 - 20:14 GMT

Investigating

We have had a number of reports of users not able to view www.tes.com.

Our current conclusion is that this is limited to users of Virgin Media broadband in the UK. Other internet providers are not affected.

We continue to look into this and seek a fix.

Posted Nov 08, 2019 - 11:29 GMT

This incident affected: Home Page, Jobs, Resources, Payment Gateway, Magazine, Store, and School Portal.