Reduced live customer support functionality on tes.com

Incident Report for TES and THE

Resolved

Issues have been resolved and Chat functionality has been re-enabled.

Posted 6 months ago. Feb 07, 2019 - 16:58 GMT

Identified

We are investigating issues with our customer support chat functionality, and are working on a fix.
It will be unavailable until work is completed.

Posted 6 months ago. Feb 06, 2019 - 19:12 GMT

This incident affected: Tes Home Page, Tes Jobs, Tes Resources, and Tes School Portal.