missing data from some user's My-CVs

Incident Report for Tes

Resolved

This incident has been resolved.
Posted Jan 14, 2020 - 14:07 GMT

Update

Temporary issues with My CV
Tes is aware of an incident affecting the availability of My CV data to a minority of our users. Our Engineering Team is aware of this and we are working hard to return access to all users. The security of data remains unaffected.
Posted Dec 03, 2019 - 18:28 GMT

Monitoring

A fix has been identified which does not allow My CV to be saved with missing data. We are continuing to investigate the cause and are monitoring the number of affected users.
Posted Nov 29, 2019 - 20:07 GMT

Update

We have disabled access to My CV whilst we work on an issue as a matter of urgency.
Posted Nov 29, 2019 - 12:49 GMT

Investigating

We are investigating reports of missing data from some user's My-CVs
Posted Nov 29, 2019 - 12:14 GMT
This incident affected: Jobs.
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