Major outage

Incident Report for Tes

Resolved

Everything is now back in service as normal
Posted Jun 08, 2021 - 13:48 BST

Monitoring

Following a fix rolled out by Fastly our services now appear to be stable again , we will continue to monitor
Posted Jun 08, 2021 - 12:01 BST

Update

Fastly is rolling out a fix , services are starting to be available but may still be unstable
Posted Jun 08, 2021 - 11:49 BST

Update

Our Third Party Content Delivery Network(CDN) Provider Fastly is suffering from a major outage , this is impacting all of the Tes services
Posted Jun 08, 2021 - 11:45 BST

Update

We see that customers from UK, US and Asia are affected due to issues at our third party CDN provider
Posted Jun 08, 2021 - 11:12 BST

Identified

We see issue at our third party CDN provider and are working with them to fix it.
Posted Jun 08, 2021 - 11:04 BST
This incident affected: Home Page, Jobs, Resources, Develop, Payment Gateway, Magazine, Store, School Portal, and Staff Pulse.